Jan H Yum

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Verified Reviewer
| map-marker Montvale, New Jersey

I was told I couldn’t be served until I took my medicinal tea out. He was rude and didn’t listen. I will be blogging about this experience on line especially when we USED to be 3x week customer

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They wouldnt serve me and my husband with my medicinal tea in my hand. I dont need to write any more that one sentence says it all. The host was rude and uncompromising. I have a medical issue that I need this tea in the morning with a meal.
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Preferred solution: Apology

User's recommendation: Don’t go there

Jan H Yum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Padre Carvalho, Minas Gerais

They wouldn’t let me bring in my own drink. I am immnocompromised Need my own tea

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They told me I couldnt bring in my own tea. They would not serve us I will never go into their restaurant again
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Preferred solution: Apology

User's recommendation: Don’t go there

Anonymous
map-marker Laurel, Maryland

Rewards

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First watch is always a pleasant visit. We love to go and enjoy their brunch. Food is delicious and services are great
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Mark W Kkt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t waste your time

First Watch - Don’t waste your time
First Watch - Don’t waste your time
After being Told that there was a 1 hour wait I decided to take out instead, the hostess told me it would take 15-20 minutes tops, well 45 minutes later I finally got my food. When I got home, neither one of my order was correct, I got fried eggs instead of scrambled and a bunch of ham on toast instead of eggs Benedict, are you freaking kidding me!!! This is the last time I will visit this dump.
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Loss:
$13
Cons:
  • Quality
  • Service
  • Wait
Reason of review:
Damaged or defective

Preferred solution: Price reduction

Anonymous

I never got full!!

Been there three times now ordered three different dishes. They were all very good but just not fillimg enough!! skimpy portions, I guess is what I would have to say. when I spend 15 bucks for lunch I feel I should be at least partly full and or satisfied but I was not in these three cases, so I may never go back. Very noisy but the service was very good.
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Esau Fud
map-marker Chantilly, Virginia

I could have died!

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I work 7 days a week and have been for over 17 years...so when I overpay to go somewhere that is only open sometimes and have to wait over an hour when they said 45 mins it better be perfect. I have an onion allgery (onions have sulfa in them so the amount of people who have no idea who have deadly allgergis like my mom to sulfa) and when I went in I kept repeating that...no onions, no scallions, no green onions. The waitress was not trained...obviously did not use the cups or leave water which I had to keep waiting for. She brought out a dish loaded with onions...chopped stems. I kept asking if there onions because they could have been lemongrass. She took it back and kept repeating it's spring mix after 3 times and her asking the idiot chefs. Another employee came over and started giving me more ignorant answers. I just got yelled at today because when I eat out with my friend it is always my fault. I got no food the whole day and put the little piece of onion in my mouth and immedietly knew it was onion. My allergy has hospitalized me before. I have nor had time in months to report you but I will be reporting it before the statue of limitations is up. When I had to call from work the magnager was decent but adter 17 times of saying I am at work I have to go he kept insisting on getting more info. I have him my address and told him I block all numbers there but he could text I also gave him my email... nothing...no response from coorperate. You will be reported. I could have died. No manager came that day and I got yelled at because no one ever wants to eat with me and somehow it's my fault. I gave you every chance. You won't learn or care until someone dies in your restaraunt. I feel heafty fines and BBB and FDA complaints will do.
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Reason of review:
Not as described/ advertised

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